Shipping Policy

We are committed to providing a smooth, reliable shipping experience for every order placed through our store. From the moment your purchase is confirmed until it arrives at your doorstep, our team works carefully to prepare, pack, and ship every jewelry piece with attention to quality and detail.

Whether you are purchasing a timeless bracelet, an elegant necklace, or a beautiful ring, this Shipping & Delivery Policy explains how orders are processed, shipped, tracked, and delivered. Please review the information below before placing your order so you know what to expect throughout the delivery process.

Introduction

Our goal is to ensure every shipment reaches its destination safely and within the estimated delivery timeframe. Every order is carefully inspected before leaving our fulfillment facility to help ensure that your jewelry arrives in excellent condition.

Shipping estimates provided on our website are based on normal business operations. While we strive to meet every estimated delivery date, occasional delays may occur due to circumstances outside our control, including weather events, transportation disruptions, carrier delays, or increased shipping volume during holidays.

Order Processing

Orders are processed on business days only. After your payment has been successfully received and your order has been verified, our fulfillment team begins preparing your shipment.

During processing, your items are carefully inspected, securely packaged, and prepared for carrier pickup. Processing times may vary slightly during promotional events or seasonal shopping periods when order volume is higher than usual.

If multiple items are included in the same purchase, we make every effort to ship everything together whenever possible.

Shipping Time

Once your package has been handed over to the shipping carrier, delivery begins according to the selected shipping service. Most domestic deliveries arrive within the estimated transit window shown below.

Please remember that transit time begins only after order processing has been completed.

Shipping Cost

Shipping Method	Cost
Standard Shipping	Flat Rate $6.99

The shipping fee is displayed during checkout before payment is completed. No hidden shipping charges will be added after your order has been placed.

Delivery Time

Stage	Estimated Time
Order Processing	1 Business Day
Carrier Transit	2–6 Business Days
Estimated Total Delivery	3–7 Business Days

Delivery estimates are provided as guidelines and are not guaranteed arrival dates. Certain destinations may require additional transit time depending on carrier operations and local delivery conditions.

Cut-off Time

Orders placed before 5:00 PM (EST), Monday through Friday generally begin processing on the same business day.

Orders submitted after the daily cut-off time, on weekends, or during business closures will begin processing on the next available business day.

Shipping Carriers

To provide dependable delivery service across the United States, we work with trusted national shipping providers.

• USPS
• UPS
• FedEx

The carrier used for your shipment may vary depending on your delivery address, package size, and operational availability. Carrier selection is determined by our fulfillment team to provide the most efficient delivery service.

Tracking Orders

Once your shipment has been dispatched, you will receive a shipping confirmation email containing your tracking information.

You may use the tracking number provided to monitor your package throughout its journey. Tracking information may require up to 48 hours to become active after the carrier receives the package.

If you do not receive your shipping confirmation within a reasonable period after placing your order, please contact our customer support team for assistance.

Delivery Delays

Although most shipments arrive within the estimated delivery timeframe, unexpected delays may occasionally occur.

Common reasons for delivery delays include:

• Severe weather conditions
• Transportation disruptions
• High seasonal shipping volume
• Carrier operational delays
• Unexpected logistical events

We appreciate your patience whenever these situations arise and will gladly assist you in monitoring delayed shipments whenever possible.

Lost Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend checking around your property, with household members, neighbors, or your local delivery office.

If the package still cannot be located after these steps, please contact our customer support team. We will work with the shipping carrier to investigate the shipment and determine the most appropriate resolution.

Incorrect Address

Please review your shipping address carefully before completing your purchase.

Orders shipped to addresses entered incorrectly by the customer may experience delays, additional shipping charges, or unsuccessful delivery attempts.

If you notice an address error immediately after placing your order, please contact us as soon as possible. We will make every reasonable effort to update the shipping information before your package enters fulfillment; however, changes cannot be guaranteed once processing has begun.

Returned Packages

Packages that cannot be delivered and are returned by the carrier may be returned for reasons such as an incomplete address, an incorrect address, refusal of delivery, or failure to collect the package when required.

Once a returned shipment has been received by our fulfillment team, we will contact you regarding the available options for reshipment or order resolution. Additional shipping charges may apply if reshipment is requested.

Damaged Deliveries

Every shipment is packaged carefully to help protect your jewelry during transportation.

If your order arrives visibly damaged, please retain the original packaging whenever possible and contact our customer support team promptly. Including photographs of the damaged packaging and affected items will help us review the situation more efficiently and determine an appropriate solution.

We recommend reporting shipping damage as soon as possible after delivery.

International Shipping (Not Available)

At this time, we only ship within the United States.

We currently do not offer international shipping or delivery to overseas destinations. Should international shipping become available in the future, this policy will be updated accordingly.

Order Changes

If you need to modify your order, such as updating your shipping address or correcting customer information, please contact us immediately after placing your purchase.

We will make every reasonable effort to accommodate requested changes before fulfillment begins. Once an order has entered processing or has been shipped, modifications may no longer be possible.

Order Cancellation

Orders may be canceled only before fulfillment has started.

Once processing or shipment has begun, cancellation requests may no longer be accepted because the order is already being prepared or has entered the carrier's network.

If you wish to request a cancellation, please contact our support team as quickly as possible after placing your order.