Privacy Policy
Last updated: July 2026
Your privacy matters to us. We are committed to handling your personal information responsibly and using it only for purposes that support a safe, reliable, and enjoyable shopping experience. Whether you are browsing our jewelry collections, placing an order, or contacting customer support, we take reasonable measures to protect the information you choose to share with us.
This Privacy Policy explains what information may be collected when you visit our website, how that information is used, how it is protected, and the choices available to you regarding your personal data. By using our website, you acknowledge the practices described in this policy.
Information We Collect
Depending on how you interact with our website, we may collect information that helps us process orders, improve customer service, maintain website functionality, and provide a better shopping experience.
| Category | Examples |
|---|---|
| Contact Information | Name, email address, shipping address, billing address, and telephone number provided during checkout or customer support requests. |
| Order Information | Products purchased, order history, shipping selections, and transaction details. |
| Device Information | Browser type, operating system, IP address, language preferences, and general device information. |
| Website Activity | Pages visited, browsing behavior, referral sources, session duration, and interactions with website features. |
You may also voluntarily provide information when contacting our customer support team, subscribing to updates, or submitting inquiries through our website.
How We Use Information
The information we collect helps us operate our online store efficiently while improving the overall customer experience. We only use information for legitimate business purposes related to providing our products and services.
- Process and fulfill customer orders.
- Provide shipping updates and order confirmations.
- Respond to customer questions and support requests.
- Improve website performance and user experience.
- Detect fraudulent activity and protect customer accounts.
- Maintain internal business records.
- Communicate important service-related information.
- Improve our jewelry collections and customer services.
Cookies
Our website uses cookies and similar technologies to improve browsing performance, remember customer preferences, and enhance website functionality.
Cookies are small text files stored on your device that help the website recognize returning visitors and provide a smoother shopping experience.
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Support website functionality such as shopping cart and checkout. |
| Performance Cookies | Help us understand how visitors interact with the website. |
| Preference Cookies | Remember selected settings and improve future visits. |
| Analytics Cookies | Provide aggregated information used to improve website performance. |
Most web browsers allow you to manage or disable cookies through browser settings. Please note that disabling certain cookies may affect portions of the website.
Marketing Communications
If you choose to receive promotional communications, we may occasionally send information regarding new jewelry collections, product launches, seasonal offers, or special events.
Receiving promotional messages is entirely optional. You may stop receiving marketing emails at any time by following the unsubscribe instructions included within those communications or by contacting our customer support team.
Service-related emails, such as order confirmations, shipping notifications, payment updates, and customer support responses, may still be sent when necessary to complete your purchase.
Payment Information
Payments are processed through secure payment providers designed to protect financial transactions.
We do not encourage customers to transmit sensitive payment information through email or other unsecured communication methods.
Payment providers may collect and process payment information as necessary to complete transactions securely. Their handling of payment information is governed by their own privacy and security practices.
Security
Protecting customer information is an important part of our business operations. We implement reasonable administrative, technical, and organizational measures intended to safeguard personal information against unauthorized access, disclosure, alteration, or misuse.
Although no online system can guarantee absolute security, we continually work to maintain a secure shopping environment and encourage customers to protect their own account credentials and devices.
- Secure website connections.
- Restricted access to sensitive business information.
- Regular monitoring of website activity.
- Internal procedures designed to protect customer data.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing purchases, providing customer service, maintaining business records, and resolving customer inquiries.
When information is no longer required for these purposes, we take reasonable steps to remove, anonymize, or securely dispose of it according to our internal data management practices.
Third-party Services
To operate our online store efficiently, we may work with carefully selected third-party service providers that support various business functions.
| Service Category | Purpose |
|---|---|
| Payment Providers | Process secure customer payments. |
| Shipping Providers | Deliver customer orders and provide shipment tracking. |
| Website Analytics | Help us understand website performance and visitor activity. |
| Customer Support Tools | Assist with customer inquiries and communication. |
These providers receive only the information necessary to perform the services requested on our behalf and are expected to handle that information responsibly.
Children's Privacy
Our website is intended for general audiences and is not designed for individuals who are not legally able to make purchasing decisions on their own.
We do not knowingly collect personal information from children through our website. If a parent or guardian believes that personal information has been submitted in error, they may contact us so appropriate steps can be taken to review and address the situation.
Changes
From time to time, we may update this Privacy Policy to reflect improvements to our services, website features, or internal business practices.
The most current version published on our website replaces previous versions. We encourage customers to review this page periodically to remain informed about how personal information is handled.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact our customer support team.
Email:support@ankiki.com
Address: 162 Indigo St, Mystic, CT 06355-1416, United States
